Refund policy

1. Return Conditions:

   • Products must be returned within 7 days after receipt for a return to be accepted.
   • Returns are limited to unused and unopened products.
   • If the return is due to customer's convenience, the return shipping cost will be borne by the customer.

2. Refund Conditions:

   • If the return of the product is accepted, we will refund the product price.
   • The refund will be processed within 7 business days after the return is confirmed.

3. Handling of Defective Products:

   • If the product is defective or different from what was ordered, we will replace it at our shipping cost.
   • If replacement is not possible, we will refund the product price.

4. Written Return Procedure:

   • If you wish to return a product, please contact us by email or mail with the following information:
   • Your Name
   • Order Number
   • Product Name to be Returned
   • Reason for Return
   • Contact Information:
   • Email Address: (specify email address)
   • Address: (specify address)

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